Return&Refund Policy

  1. Products are unable to be exchanged. However, you are able to return the unwanted item(s) for a refund and place a        new order for the desired item(s).
  2. Must include a valid original purchase order number from
  3. Returned products must be in their original packaging without any         missing contents.
  4.  Aside for Elite and Executive rewards members, return shipping is at  buyer's cost unless stated otherwise by our support team.
  5. Customer will be given a Product Refund—shipping & handling fees will NOT be refunded.

      * Promotional Gift Items: All promotional gift items are not eligible for   Returns, Exchanges, or Warranties.

  • 한국 고객분들은 반품이나 교환사유 발생시 C/S팀과 협의 후 진행해 주시면

        더욱 빠르게 해결하실 수 있습니다. (카카오톡 ID:차이나맘)

  • 단순 변심에 의한 반품 진행시 반품배송비 5,000원이 발생합니다.